Privacy policy

The Pet Foundry

Privacy Policy

Effective Date: April 2025

info@thepetfoundry.com | +91 8073874343 | thepetfoundry.com

The Pet Foundry ('we', 'our', or 'us') operates thepetfoundry.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

• Name, email address, phone number, and shipping/billing address

• Payment information (processed securely — we do not store card details)

• Order history and purchase details

• Device information and browsing data (via cookies)

• Communications you send us (emails, WhatsApp messages)

2. How We Use Your Information

• Process and fulfill your orders

• Send order confirmations, shipping updates, and invoices

• Provide customer support

• Send promotional emails and offers (you may opt out anytime)

• Improve our website and product offerings

• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Logistics and shipping partners to deliver your orders

• Payment gateways to process transactions securely

• Marketing platforms solely for communication purposes

• Legal authorities when required by law

4. Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies through your browser settings; however, some features of the website may not function properly.

5. Data Security

We implement industry-standard security measures to protect your personal data. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure.